Bhargav Revankar, Kajal Jain and Sushant Tambad
Guest satisfaction is major factor in hotel industries.Guest satisfaction & guest care influence towards revenue to the propertiesat locations.The significant of development in India with regards to the technology and globalization hotel industries catering towards guest have predominantly changed and haveimpacted to the value of hotels. The challenges in current scenario are mainly focused on room services provided by the hotel, how well the staffs treat the guest, the level of satisfaction with the facilities provided in the rooms so on so for. Our survey is on room services and guest satisfaction towards those services, in 3star category hotels inNorth Karnataka. The study reveals few gaps between the hotel employees and the guest’s expectation level towards room services. The data and analysis was conducted on SPSS with chi- square being major tool for few interpretations.
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Asha D. M. and Parvathamma G. L.
The sugar industry plays a vital role in India\'s agro-based economy by contributing to agricultural development, rural employment, industrial growth, and renewable energy production. However, several public-sector sugar factories have experienced persistent operational and financial challenges due to declining recovery rates, increasing production costs, inefficient utilization of installed capacity, and volatile sugar prices. This study evaluates the economic performance and profitability of Mysore Sugar Company Ltd. (MYSUGAR), Mandya, Karnataka, using secondary data collected from factory records for the period 2009–10 to 2018–19. The analysis focuses on sugar production, by-product generation, sugar losses, production costs, and profitability. The results indicate substantial fluctuations in sugarcane crushing and sugar production throughout the study period. The average sugar recovery rate was only 6.79%, significantly lower than the national average, indicating operational inefficiencies and poor cane quality. Bagasse, molasses, and press mud were produced consistently, with average yields of 29.00%, 5.96%, and 3.13%, respectively, highlighting considerable potential for value addition. Despite this, the factory experienced increasing production costs, primarily driven by rising sugarcane procurement prices and underutilization of installed processing capacity. The study provides valuable insights for policymakers, sugar factory managers, and researchers seeking strategies to improve the sustainability and competitiveness of public-sector sugar industries in India.
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